DELIVERY TIMEFRAME
Door to door courier

Western Cape: 3 – 5 Business Days
Country wide: 4 – 6 Business Days
Back Orders: 10 – 14 Business Days depending on stock

DELIVERY TIMES
Door to door courier
The Athletic Recovery Centre uses The Courier Guy for door-to-door delivery service. From the time that you receive a shipment notification via email from us, you can expect your order to arrive within 24-48 hours. Courier Guy delivers on weekdays between 08h00 and 17h00 and on Saturdays between 08h00 and 13h00. They do not deliver on Sundays and any South African public holidays.

DELIVERY COMMUNICATION
Door to door courier
On receipt of your order an automatic e-mail confirmation is generated to you. Once your order is collected by The Courier Guy, you will receive a shipment notification email, which includes a tracking number with a link to the Courier Guy website, where you can track your order further.
Should you have any further queries, you can contact us at or 0211003539.

RETURNS and CLAIMS
We would love to know that we have met your expectations in respect of the items ordered and delivered from our online store. Should you be disappointed in any way, kindly notify us immediately, observing the following guidelines:

TAMPERING and/or COURIER DAMAGE
Should your parcel show any indication damage or tampering, please report the matter by email to within 48 hours of receipt.

DEFECTIVE PRODUCT or an ITEM SUPPLIED IN ERROR
Should any item in your parcel be defective in any way or not be exactly as selected from our online store, please notify us by email to within 7 days of delivery.

Should you wish to return the relevant product, the item must be unused and in its original packaging.In which case we will arrange for collection at our expense, and you will have the option of a refund, or an immediate couriered replacement.

NB it is important that you are aware of this procedural policy when placing your order